Privacy policy
Privacy Policy
The Hair Society
The Hair Society and each of their respective subsidiary, parent, and affiliated companies operate this Website. We understand your concerns about the collection, use, and sharing of your information. This Privacy Policy has been crafted to inform you about the information we collect on the Website, how we utilize it, and the choices available to you regarding the collection and use of your information. If we request certain information to identify you while you use this website, rest assured it will be handled in accordance with this privacy statement. The Hair Society is a trade name associated with WE ARE HAIR LTD, registered in England under No. 1422050.
Please be aware that the practices outlined in this Privacy Policy pertain to the information collected by us, our subsidiaries, affiliates, or agents in connection with (i) this Website and (ii) where applicable, our Customer Service Department concerning this Website.
We take no responsibility for the content or privacy practices of any external websites.
We retain the right, at our sole discretion, to amend, update, augment, discontinue, remove, or otherwise alter any part of this Privacy Policy, in whole or in part, at any time. We suggest revisiting this page regularly to ensure your satisfaction with any modifications. This policy has been in effect since 15/09/23.
If you provide us with information, access, or use the Website after changes to this Privacy Policy have been implemented, you will be considered to have unconditionally consented to and agreed to such changes. The most current version of this Privacy Policy will be available on the Website and will supersede all prior iterations.
By utilizing the The Hair Society website(s), you accept our Privacy Policy and our handling of your personal data. It is essential to read and comprehend our Privacy Policy before engaging with our website, registering for an online trade account, or making purchases through our e-commerce system and with customer services.
We gather information about you when you use our website(s), such as when you register for a user account to enhance your shopping experience, make a purchase, subscribe to our newsletter, or interact with us on social media platforms like Instagram and Twitter.
The following information may be collected:
Name
Contact details including email address, postal address, and telephone number
Demographic data such as postcode, preferences, and interests
Other relevant information related to customer surveys and offers
Your data is collected on our website through the following plugins:
Abandoned Cart Lite for WooCommerce
Advanced Reporting for WooCommerce Pro
Contact Form 7
MailChimp for WordPress
Google Analytics
YITH WooCommerce Popup
We require this information to comprehend your requirements and enhance your customer experience. This data may be used to improve our products and services. Periodically, The Hair Society may send promotional emails regarding new products, special offers, or other relevant information to the email address you have provided. We may also use your information for market research purposes, contacting you via email, phone, fax, or mail. We may customize the website according to your interests.
The Hair Society does not store credit/debit card details or any financial information.
For all payment processing, The Hair Society employs third-party payment processors such as Sage Pay. We do not retain personally identifiable information or financial details like credit card numbers during payment processing. This payment information is directly provided to our third-party processors, including Sage Pay, whose use of your personal data is governed by their own privacy policies.
You can view each third-party payment processor's Privacy Policy at the following URLs:
Paypal –
The Hair Society strives to safeguard your personal information. However, we cannot guarantee the security of information transmitted to us, and you do so at your own risk. After receiving your information, we make every effort to ensure its security within our systems. If you have been provided with a password enabling access to specific parts of our websites, you are responsible for keeping it confidential.
To prevent unauthorized access or disclosure of personal information, we have established appropriate physical, electronic, and managerial procedures to protect and secure the data collected online.
Cookies
wearethehair@ uses cookies. "Cookies" are small pieces of data sent by an organization to your computer and stored on your hard drive to enable the website to recognize you upon your visits. These cookies collect statistical data about your browsing activities and patterns but do not identify you as an individual.
You can disable cookies by adjusting your web browser preferences, but this may result in reduced functionality when using our website.
Controlling Your Personal Information
We will not sell, distribute, or lease your personal information to third parties without your permission or unless required by law.
You may request details of the personal information we hold about you under the Data Protection Act 1998. If you would like to access this information, please write to The Hair Society at 9 Oak Street, Hazel Grove, Stockport SK7 4JN.
If you believe any information we hold about you is incorrect or incomplete, please contact us as soon as possible at the above postal address or via email at info@wearethehairsocietycom. We will promptly correct any inaccuracies.
Your Right to Removal
You have the right to withdraw your consent for The Hair Society to use your information at any time. You also have the right to request the removal of your information from all systems within our business, unless we are legally required to retain it. To make such a request, please email info@wearethehairsociety.com, and we will contact you to verify your identity for the removal request. We will make every effort to remove your information within 30 days of receiving your request. If removal is anticipated to take longer than 30 days, we will communicate this to you, providing clear reasons for the delay in processing the removal request.